Compassionate Directness, practiced
Have the hard conversation before you have it.
Feedback Coach walks you through a real feedback situation — diagnoses what makes it hard, scripts your opening, then lets you rehearse against a lifelike colleague who deflects, pushes back, or breaks down. Then it tells you, kindly and clearly, how you did.
Four ways a feedback conversation goes.
One worth aiming for.
Most of us default to the Teddy Bear — so gentle the message never lands — or overcorrect into the Shark. Compassionate Directness is the Owl: full care and full clarity at the same time. Every debrief plots where your conversation actually landed.
A guided journey, not a chatbot.
Six phases, in order, every time — the same discipline a great coach would hold you to. No skipping to solutions; no ending the role-play the moment it gets uncomfortable.
- 01
Intake
Describe the real situation: who they are to you, what the issue is, and how long it has been going on.
- 02
Diagnose
The coach asks two or three sharp questions to find what is actually making this conversation hard.
- 03
Strategy & Script
Get a tailored blueprint — the pitfalls to avoid, the right framework (SBI, CORE, or NVC), and an opening script.
- 04
Level Setup
Choose your challenge: a receptive colleague, a deflector, or a genuinely hard conversation — tears, anger, or shutdown.
- 05
Live Role-Play
Deliver the feedback for real. The AI stays in character — pauses, pushback, emotion — and never breaks scene.
- 06
Debrief
A scorecard with your quadrant placement, framework adherence with quoted evidence, and 2–3 concrete improvements.
Measured at the ear
Feedback is scored as the receiver experienced it — technically perfect delivery that lands abrasively still reads as Shark.
No shortcuts
The six phases are compulsory, and the role-play cannot end early. Realistic reps are the training value.
Safe to fail
Practice the conversation that scares you before you have it. The debrief is always constructive and forward-looking.
The conversation you're avoiding is the one to practice.
Sign in with a magic link or Google — your sessions and scorecards are saved privately to your account.